Chelsea Pharmacy and Wellness Return Policy
Welcome to Chelsea Pharmacy! We are committed to providing you with high-quality products and services. Due to the nature of our products, we have established a clear and transparent return policy to ensure your safety and satisfaction.All Sales Are FinalAt Chelsea Pharmacy, the health and safety of our customers is our top priority. To maintain product integrity and comply with industry regulations, all sales made through our website are final.Exceptions to the PolicyWe understand that issues may arise from time to time. Please review the following exceptions where we may assist you:
1. Damaged or Defective ItemsIf you receive a product that is damaged or defective:
Contact our customer service team within 48 hours of receiving your order.
Email info@chelseapharmacyrx.com with the following:
Your order number
A description of the issue
Clear photos of the damaged or defective item
Once reviewed, we may offer a replacement or store credit at our discretion.
2. Incorrect Items ShippedIf you receive an incorrect item:
Call us at 833-711-2435 or email info@chelseapharmacyrx.com.
Provide your order number and a description of the incorrect product.
We will resolve the issue promptly and ensure you receive the correct item.
Important Notes
Prescription Medications: We are unable to accept returns or exchanges on prescription medications, as required by federal and state regulations.
Order Accuracy: Please double-check your order details before completing your purchase, including product selection, quantity, and shipping address.
No Refunds: Refunds are not offered unless a documented error occurred on our part.
Need Assistance?If you have any questions or concerns about your order, don’t hesitate to reach out to our friendly customer service team:
Email: info@chelseapharmacyrx.com
Phone: 833-711-2435
We’re here to help and ensure your experience with Chelsea Pharmacy exceeds expectations.Thank you for trusting Chelsea Pharmacy for your healthcare needs!